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Disability benefits client policies

This page helps you quickly find the policies we have around our interactions, communications and running of sessions with clients. If you need the information in an alternative format, please let us know; we would be happy to assist you where we can!

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Cancellation and Missed Appointments Policy

To read our cancellation, no-show and rescheduling policy, click here

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Privacy Statement

To read our policy on how we handle your data, click here

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Complaints and Feedback

To read our policy on how to provide feedback or raise a complaint, please click here

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Social Media, Online Contact and Communication Policy

To read our social media and communication policy, click here

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Safeguarding Statement

To read our policy on safeguarding, click here

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Client Terms of Service

To read the support we offer, and what is out of our scope please click here

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Respectful Communication

To read our policy on respectful communication, click here

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Access Statement

To read our policy on accessibility and what we offer, click here

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